Needed: Great Billing Software For Solo Practioners

Jan
28
2010

A reader,  Kristene Elmore, in Brighton, Colorado wrote in asking,

Can anyone suggest a great billing software to manage a solo private practice?

. . . Does anyone use TheraQuick?

. . . Has anyone customized a general billing software like QuickBooks?”

[Update 01-28-09]    Another reader, Sandy Jardine, in Phoenix, Arizona also wrote in asking for help.

I am a long-time user of Therapist Helper software.  I have just been informed that when I switch to Windows 7 my ancient version of Therapy Helper will be useless.  I need to get new software. I am looking for something SIMPLE.  I have a completely self  pay practice, do no direct billing to insurance, submit no electronic claims and need no scheduler. I provide my clients statements they can submit directly to their insurance for reimbursement.  I also use it for keeping track of my income receivables, client lists, etc.

Can you please recommend what you have found helpful, affordable, simple and windows 7 compatible.”

If you have experience and opinions about billing software, please introduce yourself, tell us what you’ve used (and for how long) and let us benefit from what you know!

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50 Phrases That Kill Creativity

Jan
26
2010
"The Painting" by Ken Douglas

"The Painting" by Ken Douglas

I was researching on line last week when I ran across Dave Dufour’s blog post of 50 Phrases That Kill Creativity.  It made me wonder . . . .   Which of these phrases keep your business from growing?

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5 Questions To Answer Before Your Build Your Website

Jan
25
2010

I put off building my websites for at least five years simply because I didn’t know where to start.  Now that I have two, I thought it might be useful if I shared some of my thoughts to help you get your website started.  There are several things you need to consider before you even talk to a web designer.

"5 Questions" by ElDave / Dave Mathis

Why Do You Want A Website? A good website will not be all things to all people.  Do you want it to build your credibility?  Do you want it to provide information? Is there another reason that you want a website?  Get clear about it and stay focused.

Who Is Your Target Audience? Be specific here because it matters.  The look and feel as well as the content of my counseling website is geared to women with a particular focus on complex trauma.  It’s not necessarily going to be attractive to servicemen or useful to parents of small children.  It’s not very focused on addictions or compulsive sexual behaviors.  Take the time to identify and speak directly to your targeted audience.

Why Will People Take Time To Visit Your Website? Are they looking for relief?  Entertainment?  Information?  Know why they will take time to visit your website and then use that information to meet their needs.

How Will People Find Your Website? Will they be looking for someone like you or will they be looking specifically for you? Your networking will both affect how and be affected by how others find you / your site.

What Are The Measurable Goals For Your Website? After being up for one year?  After five years?

Answering these five questions is critical to developing a good website.  Once you are able to answer them, you are ready to begin the next phase of developing your website.  Let me know when you’re ready and I’ll walk you through the next step!

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State-By-State Comparison Of Mental Health Parity

Jan
21
2010
"January 2008 Desktop Calendar" by Alpha Bunny

"January 2008 Desktop Calendar" by Alpha Bunny

Parity, as it relates to mental health and substance abuse, prohibits insurers or health care service plans from discriminating between coverage offered for mental illness, serious mental illness, substance abuse, and other physical disorders and diseases. In short, parity requires insurers to provide the same level of benefits for mental illness, serious mental illness or substance abuse as for other physical disorders and diseases. These benefits include visit limits, deductibles, copayments, and lifetime and annual limits.”

~ National Conference of State Legislators ~

Every therapist in private practice should know how to access information about the laws concerning mental health and the insurance industry.  Here is an explanation and a link to parity across the United States.

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Setting Priorities For Your Private Practice

Jan
19
2010

I’ve mentioned in the past that one of the ways that I keep my marketing  fresh is that I borrow ideas from other professions.

This morning I was reading Erika Trimble’s blog, Physical Therapy Biz Success, when I ran across a great little post on setting priorities. She recommends the A-B-C-D-E Method for setting better priorities.

A = Critical and Urgent

These are the things that if you put off, will cost you your practice.

  • Professional licenses and certifications
  • The rent for your office
  • Your mental – physical – emotional – spiritual health
  • Transportation to and from work
  • A way for your clients to contact you
  • Securing your client records (to protect confidentiality)

B = Important

These are the things that really need to be done but they are not critical.  If you don’t do them in the short term, there are only minor consequences.  However, if you put them off indefinitely, the cumulative effect can bump these into the A = Critical and Urgent category.

  • Vacuuming the office
  • Networking
  • Emptying the trash can
  • Cleaning the windows
  • Upgrading your computer to the most current Windows settings

C = Nice to do

These include all the niceties and, often, fun-to-do’s that can so easily distract you from your business-building tasks.  They may be of added benefit to you or your clients but if they don’t get done, you don’t incur negative consequences.

  • Sending birthday / holiday greetings to your clients
  • Heating up the coffee / tea pot for your clients
  • Lighting the candle in your office
  • Writing a new blog post
  • Facebook chats
  • Returning friends phone calls

D = Delegate

If you don’t do it easily and well, you need to give serious thought to delegating or contracting to get the task accomplished.

  • Designing artwork for your new project’s marketing campaign (unless you are artistically inclined)
  • Writing the copy for your website
  • Billing clients / insurance companies
  • Janitorial / building maintenance services

E = Eliminate when possible

These are often acts of repetition or 100% time wasters.

  • Surfing the Internet
  • Creating handouts for your clients over and over again
  • Explaining your policies for payment, no shows, and late arrivals
  • Some correspondence including letters of introduction, marketing letters, and reminder letters

As you are gearing up for 2010, make sure you take some time to re-think your priorities.  Assign each of your to-do’s an A, B, C, D, or E using Erika’s method of prioritizing and then let me know what changes for you.

What is it that  you think is important . . . to attend to, to delegate, and to eliminate as you build your private practice?

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